Products are not exchangeable or returnable.

• Only items that are defective or damaged by us are eligible for return and exchange.
• Exchanges are only strictly permitted for same colours. 
• Clients must first contact with our designated representative (Customer Service WhatsApp +601160562789). Before completing the returns or exchanges, provide your order number, name, address, product information, and the reason for the return.
• Within 7 days after receiving the order, the item or items must be returned.
• Any postal complaints made by customers must be reported to the person in charge.
• Please let us know the most recent parcel movements (tracking number).
• It will be the customers' responsibility to guarantee the item(s) are delivered safely.
• We will pay the postage charges for returns of defective goods. For processing, kindly forward the receipt to us.
•  Exchange requests will be handled 7 days after the returned items are received.
• Please be aware that item exchanges are depending upon stock availability. 

We consider that you have accepted our return policy once you send back your goods.